Last Updated: November 1, 2023
Welcome to Aussie Wanderlust. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.
Please read these Terms carefully before using our website or services. If you do not agree to these Terms, you may not access or use our services.
By accessing or using our website at usciorabbi.com ("Website"), booking travel services, or otherwise using our services, you agree to be bound by these Terms, which include our Privacy Policy and Cookie Policy.
We may modify these Terms at any time. If we do, we will post the changes on this page and update the "Last Updated" date above. Your continued use of our services after the changes have been posted constitutes your acceptance of the modified Terms.
Aussie Wanderlust provides travel agency services, specializing in Australian travel experiences. Our services include:
We act as an intermediary between you and various third-party service providers such as tour operators, hotels, transportation companies, and activity providers. The actual travel services are provided by these third parties, not by Aussie Wanderlust directly.
Some features of our Website may require you to create an account. When you create an account, you agree to provide accurate, current, and complete information and to update your information as necessary to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of our services, us, or third parties, or for any other reason.
When you make a booking through our Website or directly with our agents, you are offering to purchase travel services subject to these Terms. All bookings are subject to availability and confirmation by the relevant service providers.
You are responsible for ensuring that all information provided for booking purposes (including traveler names, contact details, passport information, and special requirements) is accurate and complete. Incorrect or incomplete information may result in booking errors, delays, or cancellations, for which we cannot be held responsible.
All prices displayed on our Website are in Australian Dollars (AUD) unless otherwise specified. Prices may change at any time due to factors beyond our control, such as currency fluctuations, changes in taxes or levies, or increases implemented by service providers.
Payment terms vary depending on the type of booking:
We accept payment via major credit cards, bank transfers, and other specified payment methods. All online payments are processed through secure third-party payment processors.
Your booking is not confirmed until you receive a written confirmation from us, usually in the form of a confirmation email. Please review all details in your confirmation documents carefully and contact us immediately if any information is incorrect.
Cancellation policies vary depending on the service provider and the type of booking. Specific cancellation terms will be provided at the time of booking and in your confirmation documents. In general:
Some bookings, such as special promotions or services with strict supplier terms, may be non-refundable. This will be clearly indicated at the time of booking.
If you wish to make changes to your booking (such as dates, accommodation, or traveler information), please contact us as soon as possible. While we will try to accommodate your request, modifications are subject to availability and may incur additional charges.
Modification requests made within 30 days of departure may be treated as a cancellation and rebooking, potentially incurring cancellation fees.
We reserve the right to cancel or modify your booking in the following circumstances:
In such cases, we will offer you alternative services of comparable standards, a credit for future travel, or a refund, depending on the circumstances and availability.
We strongly recommend that you purchase comprehensive travel insurance that includes coverage for trip cancellation, medical expenses, emergency evacuation, and personal liability. Travel insurance can provide financial protection against unexpected events that may cause you to cancel your trip or incur additional expenses.
You are responsible for ensuring that you have all necessary travel documents, including:
We may provide general information about travel requirements, but it is ultimately your responsibility to verify and fulfill all entry, exit, health, and documentation requirements for your journey.
You should consult with your doctor regarding any health requirements or recommendations for your destination. Some of our tours require a reasonable level of fitness and mobility. It is your responsibility to ensure that you are physically capable of participating in the activities included in your itinerary.
If you have any medical conditions, disabilities, or special requirements that may affect your ability to travel or participate in certain activities, you must inform us at the time of booking so that we can advise on the suitability of your chosen itinerary and make appropriate arrangements where possible.
You agree to comply with all applicable laws, regulations, and customs of the countries and regions you visit. This includes respecting local cultural norms, following environmental guidelines, and adhering to rules at attractions, accommodations, and transportation services.
All content on our Website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Aussie Wanderlust or our content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
Our name, logo, and other trademarks, service marks, graphics, and logos used in connection with our services are trademarks or registered trademarks of Aussie Wanderlust. Other trademarks, service marks, graphics, and logos used in connection with our services may be the trademarks of their respective owners.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Website and content for personal, non-commercial purposes. This license does not include:
By posting, uploading, or otherwise transmitting content to our Website (such as reviews, comments, or photos), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You represent and warrant that you own or control all rights to the content you provide, that the content is accurate, and that use of the content does not violate these Terms and will not cause injury to any person or entity.
To the maximum extent permitted by applicable law, Aussie Wanderlust, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:
Our total liability to you for all claims arising from or related to your use of our services shall not exceed the amount paid by you to us for the specific booking or service giving rise to the claim.
Nothing in these Terms shall limit or exclude our liability for death or personal injury resulting from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Australian law.
You agree to indemnify, defend, and hold harmless Aussie Wanderlust, its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:
Our services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, timely, secure, or error-free.
We do not control, endorse, or assume responsibility for any third-party content, websites, services, or products that may be offered via links on our Website. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these third-party services.
While we strive to provide accurate and up-to-date information about destinations, travel requirements, and services, we cannot guarantee the accuracy or completeness of such information. Travel information, including details about attractions, facilities, and services, is subject to change without notice.
These Terms shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.
If you have a complaint or dispute regarding our services, please contact us first at [email protected]. We will try to resolve your complaint or dispute informally.
If we cannot resolve the dispute informally, any legal action or proceedings arising out of or in connection with these Terms shall be brought exclusively in the courts of New South Wales, Australia, and you consent to the personal jurisdiction and venue of such courts.
These Terms, together with our Privacy Policy and any other legal notices or additional terms and conditions published by us on our Website, constitute the entire agreement between you and Aussie Wanderlust concerning your use of our services.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Aussie Wanderlust.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
If you have any questions about these Terms, please contact us at:
Aussie Wanderlust
123 Queen Street
Sydney, NSW 2000
Australia
Email: [email protected]
Phone: +61 2 8765 4321
By using our Website or services, you acknowledge that you have read and understood these Terms and agree to be bound by them.